All Activities
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Exploring the Connection Between Customer Education & Customer Success
There is a big difference between selling outcomes and helping clients achieve those outcomes. In this webinar, we will explore the ways in which customer education can activate customer success strategies and impact your business objectives.
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The Art of Connecting Education to Business Outcomes
In this webinar, we will discuss how the path to success of any customer education program is paved through intentional connection to your organization's most important business outcomes.
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Topics & gamification
Topics are a smart solution for categorizing and organizing learning activities in a catalog. Learn about how clients can use them to their advantage.
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Paths & collections
Check out how clients can use paths and collections to format content.
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Pages & page components
Learn how clients can use pages and page components to suit their content needs.
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Home Layout
Make the most of your home layout options that best suit your branding needs.
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Intellum API v3
Our detailed OpenAPI documentation for API v3 defines all endpoints, parameters, schemas, and responses. The documentation also provides descriptions for all object properties. Example requests and responses are also provided.
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Creating Engaging, Immersive Virtual Events
It’s no secret that the world and live events as you know them have changed indefinitely. So, when your audience can’t come to you, go to them! In this webinar, we’ll explore how to produce a virtual event that is...
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Navigating a Career in Customer Education
In this webinar, Dr. Julia Huprich, Vice President of Learning Science at Intellum, will share the research of her multiphase study on customer education professionals and highlight the skills and competencies needed to be successful in the CE industry.
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Structure Content with Paths & Collections
Paths and Collections gives you the opportunity to deliver activities in an easy to follow structure. A path serves as a container to organize learning across individual activities while a collection is a grouping of paths.
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Submit an Idea
How to submit an idea for the Intellum Platform or Evolve authoring tool.
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Create & Manage Users
This path provides an overview of users, user creation, and user management in the platform and provides resources for user creation setups including self-registration and single-sign on options.
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Education Strategy Consultation: An Intellum service
Intellum now offers education strategy consulting, an additional service you may purchase to assist you in achieving your goals. This article will outline what education strategy is and isn't, and what you can expect from the consultation.
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Updates & Announcements
A collection of our Release announcement paths.
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Badges & Awards: What are the Benefits?
Gamification elements like badges, points, and achievements can be found in almost every application and platform these days. Why? Let's look at the research.
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Embedded HTML Sections
This article shows you how to add an Embedded HTML section to an Organization homepage and gives an overview of relevant home sections properties.
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Myths & Legends: Learning Styles
In a new segment we’re calling “Myths and Legends,” we’re debunking some common misunderstandings with science. This week we’re focusing on learning styles, a topic that just won’t go away.
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Bite-Sized Videos: Better for the Brain
It's tempting to create lengthy videos for your learners, but it's not based on good learning science. Learn why in this article.
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Eye Contact in Instructor-Led Videos
Social agency theory tells us that eye contact can promote a sense of interaction, even in pre-recorded lectures, that can lead to student engagement and deeper cognitive processing. So, does that mean we should stare deeply into the camera when...
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Leveraging Chat to Improve Learning
Communication tools, like chat, are commonly used in formal, online education settings to encourage interaction. But why? What’s the science behind these tools, and how can they be leveraged in the workplace and in informal learning to improve engagement and outcomes?...
