Intellum Release Notes | 2024
Outline
December 17
Various bugs squashed and minor improvements made to ensure Intellum continues to provide you with the best possible experience.
December 10
Social Enhancements (Intellum Social - Update)
To better reflect the purpose of Intellum Social as a tool for learning, Social has been updated to reflect new product names:
- Groups has been renamed Feed
- Community has been renamed Q&A
This update also includes a new layout for Q&A. Q&A now displays questions and answers in a stream, in unity with the design of Feed.
We've also refreshed navigation icons on Mobile and Web
Learn about Intellum Social's features here.
Manual & Automated Moderation (Intellum Social - Feature)
All Social modules (Feed, Q&A, and chat) now have manual moderation and automoderation options. AI powers our automoderation and can detect and automatically remove offensive or harmful content. Human moderators can review anything detected by automoderation in the new Moderation panel and will receive email notifications for flagged and removed content for review.
Learn about Social moderation and other Social settings here.
Social iOS Mobile App (Intellum Social - Bug Fix)
Our Mobile team identified an issue caused by a third-party service we use to build and maintain the iOS version of Intellum Social. The issue has been repaired, and our Mobile team has updated the Social app.
If you use Intellum Social for iOS, please take a moment to update your app in the App Store. (External Link)
December 3
Reporting UI Updates (Intellum Platform - Update)
Continuing the recent updates made to Intellum’s reporting interface, this change de-nests the Reports list in the platform. All reports now appear in a flat list, sorted alphabetically, with the report type displayed in its own column. To maintain a positive user experience and make existing reports easier to locate, a Report Type filter has been added to the top of the list.
November 26
While our developers are hard at work on platform maintenance, there's no major release this week due to the holiday in the United States.
Happy Thanksgiving to all who celebrate! 🦃
November 19
Various bugs squashed and minor improvements made to ensure Intellum continues to provide you with the best possible experience.
November 12
Report Columns Alphabetized and Searchable (Intellum Platform - Update)
When creating or updating report properties, admins now have the ability to search all available columns when they click the “Add Column” button. Additionally, all columns that display in the list now appear in alphabetical order, making it easier and faster to create reports.
November 5
Bulk User Enrollment (Intellum Platform - Feature)
Now, admins can update the enrollment status for one or more users across multiple activities, where previously they could only do this for one user at a time. Simply select learners from the Users list by checking the boxes next to their names, and click the “Enroll” button. Any combination that creates 50 or more enrollment updates requires selecting a confirmation checkbox to avoid user errors.
With this feature, Intellum has also made an improvement to the Users List. Now, rather than having to mark a checkbox for a user and click the “Edit” button, admins just click on the user’s name.
Check out the Create & Manage Users path for more on this topic.
E-Commerce: Payment Bypass
Admins can now grant access to paid content without charging select learners, using the “Payment Bypassed” toggle found on the Enrollment modal. Enrollments created via API or CSV import using the payment_bypassed Boolean field.
Additionally, a “payment_bypassed” column in the reports tool provides easy tracking of these enrollments.
This feature enhances flexibility, allowing qualified learners direct access to content. Check out Intellum E-Commerce for more information on monetizing your Intellum catalog.
October 29
Expanded Video & Audio content support (Intellum Labs - Feature)
Intellum’s AI is now able to understand the content within your Video and Audio files. Content extracted from these files is used to power our AI features such as AI Assessments, AI LOs, and our future GenAI features. It’s also used to improve Search & Recommendations.
This enhancement works on all uploaded audio & video files in file activities, page components, and the video module. External videos like YouTube and Vimeo aren't supported. You don't need to provide a transcript file for this to work.
Learn more about Intellum Labs features.
Collection, Path, and Activity Enrollments Report (Intellum Platform Feature)
Unlock deeper insights with our new Collection, Paths, and Activity Enrollments Report. This comprehensive report empowers admins to effortlessly track enrollment data across every level, from Collections to Paths and down to individual activities. Easily visualize learning progress, pinpoint engagement patterns, and make data-driven decisions, all in one streamlined view.
Enhanced Reporting UI: New Features for an Improved Experience! (Intellum Platform - Feature)
We’re excited to roll out a series of enhancements to make navigating and creating reports more intuitive and aligned with the rest of our platform. Here’s what’s new:
Extended Search Bar on Reports List: Searching through reports just got easier. We’ve expanded the search bar on the Reports list for a streamlined look and feel that aligns with other parts of our Platform.
Full-Size Create New Report Modal with Searchable Dropdown: No more cramped modals! When creating a new report, enjoy a full-screen instead of a restricted overlay. You can easily name, search, and select the report you want to create in a spacious interface that’s both user-friendly and visually engaging. This upgrade ensures that creating reports is a smoother process from start to finish.
Report Descriptions in Dropdown and After Selection: When creating a report, see a helpful description of each report type directly in the dropdown menu, and again once you make a selection. This added clarity lets you make informed choices at a glance, helping you pick the right report for your needs without any guesswork.
These updates are designed to create a more efficient and user-friendly experience, making it easier to navigate, create, and understand reports within our Platform. Dive in and explore the upgraded reporting interface!
Pinned Reports ( Intellum Platform - Feature)
Report organization empowers admins with streamlined efficiency through the new "Pinned Reports" feature. Now, admins with report access can pin their most-used reports to the top of their reports list, ensuring essential insights are just a click away. No more scrolling through extensive lists— admins can now get instant access to the data that matters most while enhancing productivity.
- Pinned reports can be added to an admin’s pinned folder by hovering over an existing report in the reports list, selecting the ‘three dot’ menu and opting to pin it.
- Pinned reports can be unpinned using the same menu from the pinned folder.
- Pinned reports only show as pinned for the admin who has pinned them. Shared pinned reports will display in the report type folder for other users.
October 22
Various bugs squashed and minor improvements made to ensure Intellum continues to provide you with the best possible experience.
October 15
Training Accounts (Intellum Platform - Feature)
Intellum’s new Training Accounts feature allows our customers to easily manage Credit or Subscription accounts. The Training Accounts module allows platform administrators to delegate management of individual accounts to designated users, eliminating the need for custom middleware solutions and reducing administrative overhead.
Note: Intellum E-commerce is required to use the full functionality available in Training Accounts.
Learn more about Training Accounts here.
Video Module Localization (Intellum Platform - Update)
Intellum’s Video Module feature, available in Intellum Labs, now offers the option for localization. This update provides Intellum platform admins with the ability to adapt and customize video content to meet the needs of their learners across different regions, languages, and cultures.
Learn more about the Video Module.
Open Input Clear Button (Intellum Evolve - Update)
Following a request from a Community post, we have added the option to remove the Clear button from Open Input and Linked Open Input Components. If the Input > Clear Button Text field is empty, the button will not appear.
Learn more about the Open Input Component in Evolve.
LLM Indicator (Intellum Labs - Update)
We’ve added an indicator to the Intellum Labs settings page to indicate to Admins which LLM their account is using: OpenAI or Gemini. If your organization is interested in changing the LLM on your account you can reach out to Support.
October 8
New Billing and Subscription Management Interface (Intellum Evolve - Feature)
As of Oct. 6, all new Evolve accounts on the Personal or Teams plans will be able to self-serve changes to billing and subscriptions using a new, integrated management tool. Those on the Enterprise plan will make changes via their SRM.
Existing Evolve accounts will see updates to their billing and subscription management in early 2025.
Learn more about managing billing and subscriptions in Intellum Evolve
New Account Owner Role (Intellum Evolve - Feature)
Evolve has a new role! The Account Owner role is an admin-level role that also has access to the new billing and subscription interface in Evolve. This is the person who is responsible for making changes or updates to the account’s plan and billing details.
There is only one Account Owner per Evolve instance, but it can be assigned to any Admin user. Only the current Account Owner will be able to designate a new Account Owner.
October 1 🎃
- Various bugs squashed and minor improvements made to ensure Intellum continues to provide you with the best possible experience.
September 24
Update Learners Have More Options for Following Topics (Intellum Platform - Update)
- It’s now easier for learners to modify which topics they follow. The “Edit Topics” link , now visible on the user’s profile page next to the “Topics Followed” button, opens a modal that lists available parent topics. Each parent topic can be expanded to show sub-topics and the user can select which to follow.
Learn more about Topics in the Intellum Platform.
Gamification Credential Images
- The default images for credentials was previously pulled from the default organization, rather than the one associated with the award. This issue has been resolved so the credential image respects the org for which the user is logged in.
September 17
New Minimum Number of Answers for Generative Assessments (Intellum Labs - Update)
- When generating AI assessment questions we now create five responses instead of four. We heard from instructional designers that the best practice is to provide five possible responses, so we have made a small update to incorporate that best practices into AI generated assessment questions. The increased number of answer choices reduces the ability to guess the correct question and increases the quality of the exam.
Learn more about Generative Assessments.
Experience SSO for Smoother Client Access (Intellum Platform - Feature)
- We have improved the ease with which clients can navigate between their instance of Intellum and Intellum Experience. Now, when a client clicks on an Intellum Experience article link, they will see a newly designed flow where they can enter their client account domain, be directed to their account’s authentication and then seamlessly access content that has been shared with them. This authentication will persist until the client’s browser cookies and cache are reset. Clients with Evolve only will also see log in instructions. This updated flow reduces the friction experienced when accessing shared content on the Intellum Experience site.
Learning Objectives: API V3 Support (Intellum Platform - Update)
- Learning Objectives are now supported by API V3, allowing admins to create, update and delete Learning Objectives on a course.
Learning Objectives: Imports and Integrations Support (Intellum Platform - Update)
- Adds Learning Objectives as a new column to the Courses import, allowing admins to import Learning Objectives to activities in bulk.
Learn more about bulk activity imports.
Learning Objectives: Report (Intellum Platform - Update)
- Provides admins with a new, Learning Objectives report where Learning Objectives that are part of courses can be reported on. Fields include Activity data along with the Learning Objectives for that activity.
Learn more about reports and reporting.
Text Narrative Component: Accessibility Improvement (Intellum Evolve - Update)
- The Evolve course’s Text Narrative component just got a lot more accessible. Several backend updates now make it much easier to navigate the component using assistive technologies. Note: we have not marked this component as ‘Accessible’ in the editor as it is awaiting auditing by our external auditors.
Learn more about accessibility in Intellum Evolve.
Narrative Component (Intellum Evolve - Bug Fix)
- We fixed an issue where the Narrative component was displaying an error in Quick Preview and Live Preview when initially added to a course.
September 10
- Various bugs squashed and minor improvements made to ensure Intellum continues to provide you with the best possible experience.
September 3
Gen AI Audio Support and Enhanced Evolve Support (Intellum Labs - Feature)
We’re continuing to improve our AI Labs features.
- In addition to supporting Video content, we now support the ability to generate AI Assessments and Learning Objectives based on the content in Audio files.This capability is behind a feature flag and can be turned on by speaking with your Relationship Manager.
We have also improved our support for Intellum Evolve with our Intellum Platform AI features.
Previously we looked at the content body and display title components within a course to generate learning objectives and assessment questions. With this update, our AI now looks at every Evolve course component when generating learning objectives and assessment questions.
Evolve Cloud Sync courses are now supported as a content type for AI Learning Objectives and Generative Assessments. This makes it easy to update objectives and questions when changes are made in Evolve. Once Cloud Sync updates the course in the Platform, an admin can engage the AI to create new assessment questions or new learning objectives.
Learn more about Intellum Labs features.
Following Topics Just Got Easier! (Intellum Platform - Update)
When a user first logs in or completes registration, they are presented with a modal that allows them to follow the Topics that interest them and their associated content. The updated modal now allows learners to follow Topics at a parent or child level and make bulk Topic selections, allowing learners more control over which Topics matter most to them.
Learn more about personalized learning with Topic onboarding.
Restricted Admins Authorization Error (Intellum Platform - Bug Fix)
Restricted Admins without content or video permissions were receiving an authorization issue when navigating to the admin menu, even if they had access to reports, events, and/or training accounts. This error has been fixed and all RAs will now be able to access the admin menu for their areas of responsibility without issue.
August 27
SCORM 2004 Interaction Tracking (Intellum Evolve - Feature)
For courses published as SCORM 2004, Evolve now supports 'interaction tracking' for MCQ and GMCQ question components.
Interaction tracking is a feature of SCORM that allows for the recording and reporting of learners' responses to questions, giving you access to information such as the following:
What question was answered (and which question bank it came from, if relevant) and when it was answered
Whether a question was answered correctly or not
The answer(s) the learner selected and the answer(s) they should have selected
To enable this feature all you need to do is publish your course as SCORM 2004 (either 3rd or 4th Edition). Should you not want to use interaction tracking for any reason, you can disable it in the advanced publish settings.
(Note: This is an Evolve feature for customers publishing Evolve SCORM 2004 courses outside of the Intellum Platform.)
Lightbox Image Accessibility Improvement (Intellum Evolve - Update)
A number of Components allow learners to open images into a larger lightbox view. The lightbox version of the image can now be panned using keyboard arrow keys. Additionally, the alt text from the main image is now being pulled through to the lightbox version.
August 20
Intellum Platform is WCAG 2.1 Accessible! (Intellum Platform - Update)
The Learner portion of the Intellum Platform has been independently verified to meet or exceed the WCAG 2.1, level A and AA standards by Ability, Inc. a national leader in digital accessibility consulting services. Ability has thoroughly audited the Intellum Platform for WCAG 2.1 compliance, through multiple rounds of assessment and remediation.
Note Intellum Labs features are not included in the most recent certification
Learn more about Accessibility and the Intellum Platform.
Intellum Social Groups are Accessible! (Intellum Social - Update)
The Intellum Social Groups feature has been independently verified to meet or exceed the WCAG 2.1, level A and AA standards by Ability, Inc. a national leader in digital accessibility consulting services. Ability has thoroughly audited the Intellum Social Groups feature for WCAG 2.1 compliance, through multiple rounds of assessment and remediation.
Learn more about Accessibility and Intellum Social.
Custom Header & Footer
Clients have requested more control over their navigation experience while still relying on Intellum for back-end content delivery and tracking. This new custom header and footer capability meets that need by allowing clients complete control over the Intellum Platform header and footer appearance. This allows clients to create a consistent, branded learner experience, ensuring learners remain fully immersed in the client’s visual identity while retaining Intellum’s strong course rendering and tracking features.
Clients interested in having this feature enabled should speak with their Strategic Relationship Manager.
August 13
Workato Connector (Professional Services - Feature)
Connecting your business systems to the Intellum Platform just became a lot easier with the new Workato Connector and Custom Data Integrations service from Intellum Professional Services. Work with one of Intellum’s Technical Consultants to scope and build custom recipes which allow you to:
Import user data from your system of record into the Intellum Platform to create or update Learner profiles.
Export enrollment or completion data from the Intellum Platform to your business systems
Import content from a 3rd-party provider into the Intellum Platform
This is a fee-based service and is priced based on the scope and complexity of the request. Learn more about Professional Services’ Custom Data Integrations.
Moving Questions to Empty Section of Assessment (Intellum Platform - Bug Fix)
When creating auto-graded assessments in the Intellum Platform, if existing questions were moved into a new, empty section, the earned points value would not be calculated correctly. This ticket corrects the issue so the questions are scored appropriately.
Evolve Cloud Sync Support for AI Assessments & LOs (Intellum Labs - Update)
Previously our Generative AI Assessments and Automated Learning Objectives features did not include support for Evolve Cloud Sync courses, but that has now been added.
Learn more about Intellum Labs and learn more about Evolve Cloud Sync.
August 6
Attendance Report Processing Alert for All Web Conferencing Tools (Intellum Platform - Update)
Sometimes it takes a few minutes after the conclusion of an event for the Intellum Platform to receive attendance data from a connected web conferencing tool. You will no longer be in the dark when that processing is happening in the background.
- Banner alert message on enrollments and facilitator page: When attendance information is delayed coming from a web conferencing tool, the enrollments and facilitators page will display an alert banner across the top of the screen that reads: “Attendance report has not been processed yet, please check back in about 1 hour.”
This functionality was previously released for Zoom attendance reports. It now supports any web conferencing tool that sends back attendance report data.
500 Error on Assessment Submission (Intellum Platform - Bug Fix)
This fix resolves an issue where, with some assessment configurations, the Platform was failing to respond when learners hit the submit button on an assessment.
Gemini Support (Intellum Labs - Update)
We now offer clients the ability to use the Gemini LLM for AI features instead of OpenAI’s ChatGPT. This can be controlled via a feature flag at the account level.
Access to AI Personalized Learning When It’s Disabled in Labs (Intellum Labs - Update)
Want to test-drive AI Personalized Learning before enabling it for all your learners? We now permit users to have access to Personalized Learning when the feature is disabled in Labs by sharing the AI Personalized Learning Profile URL. This will allow you to more tightly control which learners can use AI Personalized Learning.
Learn more about AI Personalized Learning.
Leave A Chat or Channel (Intellum Social - Feature)
Intellum Social now supports the ability for members of Chats or Channels with greater than 2 users to leave the Chat or Channel.
July 30
NEW in Intellum Labs: Video Module (Intellum Platform - Feature)
The Video Module provides on-demand and live streaming video separate from formalized curricula, making it possible to manage foundational knowledge at scale.
- Streamlined Content Creation - Provides a single, purpose-built solution to manage and scale video content not meant for formalized, sequenced learning activities.
- Improved Time to Value - Live video offers a quicker alternative to using the Events activity in a course for one-off or live events or webinars that don’t fit within a course. On-demand video makes it possible to create a growing repository of reference and standalone video content, available to learners to access self-serve.
- Personalized Learning Experiences - Reinforces self-directed learning by allowing learners to enroll in live events, favorite videos for easy access later, and follow video topics to get notified when new, related videos are added.
Learn more about Intellum’s Video Module!
Lightbox Images More Accessible (Intellum Evolve - Update)
In response to a suggestion from the Evolve Community and as part of our ongoing commitment to accessibility, we have updated Lightbox images that can be added to the Graphic, Text and Graphic, Accordion, Gallery, Flowchart and Tabs components. The Lightbox images are navigable by keyboard. Use the arrow keys to move the image around. The image also now uses the same alt text as the main image of the component.
Learn more about Components in Intellum Evolve.
Accessibility Improvements (Intellum E-Commerce - Maintenance)
As part of our ongoing commitment to Accessibility, we have released the following update:
- Payment Type Radio Buttons: There has been an update to ensure that radio buttons on the checkout page have a visible focus indicator.
July 23
AI Personalized Learning Enhancements (Intellum Labs - Update)
AI Assistant can now dig into course content and learning objectives so that learners receive even better recommendations for their Personalized Learning Plans. Previously, AI Assistant only had access to the course title and description due to context size constraints.
July 16
Xvoucher as Payment Method (Intellum E-Commerce - Feature)
Intellum E-commerce now supports Xvoucher as a payment gateway option. Xvoucher simplifies global distribution, tracking, and tax compliance by providing secure transaction processing and a flexible voucher system. Using Xvoucher, you can provide learners with redemption codes, promo codes, and more to make it easy to sell paid content around the globe.
July 9
Narrative Component Screen Reader Compatibility (Evolve - Update)
As part of our ongoing efforts to improve accessibility we have updated the Narrative component to provide a better experience for learners using a screen reader. When accessed by a screen reader device, content is read in a logical order, regardless of settings applied in Appearance > Slide Item Layout.
July 2
Chat Update (Intellum Platform and Social - Update)
Typing Dots Indicator: As we expand Chat capabilities within the Intellum product offering, we have made several updates to make it clearer when a human or AI Assistant is composing a response in a conversation. These changes apply to all Intellum products that utilize the Chat feature.
- When a human or AI Assistant is composing a response, a new three-dot typing indicator appears in the chat, below the most recent response.
- The typing indicator floats within the Chat, allowing you to scroll through the chat and remain aware that someone is writing a response.
- This update removes the ‘[Persona Name is typing…] identifier.
June 25
Various minor improvements to ensure Intellum continues to provide you with the best possible experience.
June 18
Personalized Learning (Intellum Labs - Feature)
The newest AI feature available in Intellum Labs, AI Personalized Learning allows Intellum Admins to automatically:
Collect personalized learner information through a conversational experience focused on career goals and skill set.
Easily generate custom learning profiles based on learner and admin input.
Present learners with tailored learning plans that accelerate onboarding and learning and reduce drop-off.
Learn more about AI Personalized Learning and Intellum Labs.
Accessibility Improvements (Intellum E-Commerce - Maintenance)
As part of our ongoing commitment to Accessibility, we have released the following update:
- Payment Type Radio Buttons: The radio buttons when paying by credit card for training credits have been updated to accommodate the use of assistive technology.
Learn more about Accessibility and the Intellum Platform.
Topic Code Now Included for Challenges (Intellum Platform - Update)
When a platform administrator is creating a challenge, the topic code now appears in the dropdown list. This is useful when an organization has topics with the same name, but different locales, as it makes it easier to recognize which topic should be associated with the challenge.
Learn more about challenges and Reputation-Based Gamification in the Intellum Platform
June 11
Accessibility Improvements (Intellum E-Commerce - Maintenance)
As part of our ongoing commitment to Accessibility, we have released the following updates specifically for the Intellum E-commerce Checkout page:
Color Contrast for Breadcrumb: The breadcrumb on the checkout page for purchasing training credits or courses has been updated to provide sufficient color contrast for sites with standard theming.
Color Contrast for Add Promo Code link: The Add Promo Code link on the checkout page for purchasing training credits or courses has been updated to provide sufficient color contrast for sites with standard theming.
Cursor Focus in Review & Confirm Modal: The cursor focus now remains trapped in the payment confirmation modal when purchasing training credits or courses to prevent unintentional tab interactions on the main page.
Additional Accessibility items coming over the next several weeks as we continue to improve the Platform experience for all users.
Learn more about Accessibility and the Intellum Platform.
"Welcome to Evolve" Course Template (Evolve - Update)
New Intellum Evolve instances now include a new “Welcome to Evolve” course preloaded onto the user’s Courses page. This course serves as a guide for beginners on exploring Intellum Evolve. The course is also available as a Course Template, in both new and existing Intellum Evolve instances.
Learn more about using Templates in the Intellum Evolve 102 Workshop.
June 4
New Intellum Support Portal (Support Services - Update)
This all-new, self-service hub is your one-stop destination for quickly finding:
Technical documentation links
Release notes
Status Pages for the Intellum Platform and Intellum Evolve
Upcoming workshops and trainings
Where approved Admin users submit support tickets
We will be adding additional functionality in the coming months, so keep your eyes peeled for enhancements!
Get started with the Intellum Support Portal today!
Accessibility Improvements (Intellum Platform - Maintenance)
As part of our ongoing commitment to Accessibility, we have released the following update:
- File Upload Question Types: The Choose File button on file upload question types has been updated to provide sufficient color contrast for sites with standard theming.
Additional Accessibility items coming over the next several weeks as we continue to improve the Platform experience for all users.
Learn more about Accessibility and the Intellum Platform.
Attendance Report Processing Alert (Intellum Platform - Update)
The best things come to those who wait. Sometimes it takes a few minutes after the conclusion of an event for the Intellum Platform to receive attendance data from the connected web conferencing tool. You will no longer be in the dark when that processing is happening in the background.
- New banner alert message on enrollments and facilitator page: When attendance information is delayed coming from a web conferencing tool, the enrollments and facilitators page will display an alert banner across the top of the screen that reads: “Attendance report has not been processed yet, please check back in about 1 hour.”
May 28
Enhanced Communication for Waitlisted Learners (Intellum Platform - Feature)
Account Administrators can now send Letters to waitlisted learners without approving or denying enrollment. This update allows Admins the ability to leverage Letters for Waitlisted Learners the same way they can with course Participants.
This new option is available from the ‘Request’ list in the Admin Navigation panel or from a non-scheduled Activity or Session with ‘Enrollment Request’ or ‘Waitlist’ enabled. The ‘Send Letter’ option is in the ‘More’ dropdown menu, next to ‘Approve’ and ’Deny’.
Event Purchases Now at the Session Level (Intellum E-commerce - Update)
Previously, Learners purchased an Event before seeing the available sessions. This led to confusion and frustration. With this update, Learners now directly purchase the specific event session that suits their schedule. Learners can still switch Sessions if the originally purchased Session no longer works for them.
Accessibility Improvements (Intellum Platform - Maintenance)
As part of our ongoing commitment to Accessibility, we have released the following update:
- Drag-and-Drop Question Types: The element containing the list items has been assigned the role of “listbox” and given an accessible name to accommodate assistive devices.
Additional Accessibility items coming over the next several weeks as we continue to improve the Platform experience for all users.
Learn more about Accessibility and the Intellum Platform.
Accessibility Improvements
As part of our ongoing commitment to Accessibility, we have released the following update:
- File Upload Question Types: The Choose File button on file upload question types has been updated to provide sufficient color contrast for sites with standard theming.
Additional Accessibility items coming over the next several weeks as we continue to improve the Platform experience for all users.
Learn more about Accessibility and the Intellum Platform.
Zoom Authentication Token Instability
We’ve added an enrollment processing indicator for our web conferencing tools
- Add flash message to enrollments and facilitator page: Zoom was not appropriately sending learner attendance reports 20 min after an event concluded. We have updated our platform to include a flash message in facilitator view and enrollments view for when attendance reports for scheduled content may still be coming through from the web conferencing provider
May 21
Various minor improvements to ensure Intellum continues to provide you with the best possible experience.
May 14
Clearer Zoom Registration Error Message (Intellum Platform - Update)
When adding a Zoom Event’s host to that Platform Event as the Event facilitator, Zoom sometimes returns an error. This is due to Zoom’s API rate limit on how many times a Zoom user can be added to a meeting in a 24-hour period. The previous error message in the Intellum Platform was generic and only indicated that “an unexpected error” had occurred. This update clarifies what the error is and how to resolve it.
- New Error Message: “Oops! User has hit Zoom’s three-registration daily limit for meeting id. Please wait 24 hours and try again.”
Article Indicator Extension (Intellum Evolve - Feature)
When using the Article Indicator Extension within a course, you can specify which Articles are included, either within the Extension or in the ‘Article Indicator’ section within each Article, allowing content creators greater control over article visibility.
- By default, the toggle is ON for all Articles within the course.
New Setting for Text Input Component (Intellum Evolve - Feature)
- Appearance > Automatically Size Input Fields? will determine the longest correct answer (or use the length of the placeholder text if that's longer) and then use that to calculate the width of the input field, including enough space on the right-hand side to allow for marking icons. This setting will be enabled by default. If that setting is not enabled, the width can be modified by entering the Input Field Width in pixels for each Text Input Item.
Accessibility Improvements (Intellum Evolve - Maintenance)
As part of our ongoing commitment to Accessibility, Evolve has released the following updates:
- Item Labels When Hamburger Menu is Disabled: When the hamburger menu is disabled for a theme, the side navigation items would only display when hovering with a mouse. This update makes the label visible when using keyboard tabbing and allows it to be read by a screen reader.
May 7
Various minor improvements to ensure Intellum continues to provide you with the best possible experience.
April 30
Custom Registration and Learner Profile Page Updates! (Intellum Professional Services)
First impressions are important, which is why Intellum Professional Services offers the ability to customize learner registration and profiles to reflect your brand and ensure you’re gathering the information you need to tailor learning experiences at scale.
Now, we’re making this even easier, with updated customization capabilities and registration options to choose from, including these:
unlimited nesting condition logic for more dynamic forms
custom styling options to match your brand's unique aesthetic
multi-page forms complete with progress indicators
expanded localization support, ensuring accessibility and alignment with your global brand identity
Note: Professional Services customizations are not included with the Intellum Platform fee and are implemented at an additional cost.
Learn more about Intellum’s Professional Services.
Accessibility Improvements (Evolve - Maintenance)
As part of our ongoing commitment to Accessibility, we have released the following update:
- Gif Component Stop/Play: Learners are now able to stop/play gif component animations that last more than 5 seconds, either by mouse or via keyboard navigation. You can also add a poster image to a gif which will display when paused. These new settings can be found in the Gif and Behavior tabs in the Gif component.
Learn more about Accessibility in Evolve.
Accessibility Improvements (Intellum Platform - Maintenance)
As part of our ongoing commitment to Accessibility, we have released the following update:
Trap Cursor Focus in the Event Session’s “More Details” Modal: When a learner selects the “More Details” link for an event session, the cursor focus will now stay in the full page modal, preventing the user from tabbing through hidden items back on the main page.
ARIA-SELECTED and ARIA-CONTROLS moved to tab roles elements: These attributes have been moved from the parent LI element to the element with ROLE=TAB.
Additional Accessibility items coming over the next several weeks as we continue to improve the Platform experience for all users.
April 23
Accessibility Improvements (Intellum Platform - Maintenance)
As part of our ongoing commitment to Accessibility, we have released the following update:
- Session Items for an Event: In the learner view of an event, if there is more than one session the
<li>elements for the sessions are now grouped under the same parent element.
Additional Accessibility items coming over the next several weeks as we continue to improve the Platform experience for all users.
April 16
See Activity Indicators While Browsing Topics (Intellum Platform - Feature)
While browsing Topics, learners can now quickly see which content is recommended, required, or completed. The status of an activity is indicated with the same icons shown when browsing content on the home page or in search results.
April 9
New Direct Link to User’s Profile Settings (Intellum Platform - Update)
Now make it easier for a learner to update their user profile. If you appended your instance’s URL with /profiles/edit you will be taken to the page to edit your profile and user settings.
Additionally, a new variable for Letters dynamically adds the URL to a user’s profile settings page when sending Letters to learners. The recipient will be taken directly to the page to edit their profile when they click the URL, rather than having to click through to the edit page.
Learn more about editing your profile within the Intellum Platform.
New Locale: Spanish (Mexico) (Intellum Platform - Update)
A locale has been added to the Intellum Platform for Mexican Spanish to allow for even greater personalization and customization when translating content for Spanish-speaking learners.
Learn more about Locales and the Intellum Platform.
Accessibility Improvements (Intellum E-Commerce - Maintenance)
As part of our ongoing commitment to Accessibility, we have released the following updates:
- Purchase Credits page language attribute: When purchasing training credits, the HTML element now has a language attribute representing the locale of the page.
Additional Accessibility items are coming over the next several weeks as we continue to improve the Intellum experience for all users.
April 2
Accessibility Improvements (Intellum Platform - Maintenance)
As part of our ongoing commitment to Accessibility, we have released the following updates:
- Toggles for Topic Filters in Search Results: Improvements made to the text displayed to better accommodate screen-readers and other assistive technology.
- My Profile Page Tabs: Updated the tab role so that it’s assigned to the correct elements.
- ARIA-describedby References: Removed additional single quotation marks from the values for ARIA-describedby error messages.
Additional Accessibility items coming over the next several weeks as we continue to improve the Platform experience for all users.
March 26
Intellum Announcement: In-App Messaging and Notifications
Discover the newest features, actionable tips, and timely training sessions as you navigate through the Intellum Platform and Evolve. Intellum will soon start serving you in-app notifications, delivered using Userpilot, a product experience software.
NOTE: If you are interested in learning more about delivering in-app messages and notifications to your users with Userpilot, please visit userpilot.com. Intellum is not a vendor or affiliate of Userpilot and cannot provide support on their product.
Accessibility Improvements (Intellum Evolve - Maintenance)
As part of our ongoing commitment to Accessibility, Evolve has released the following updates:
- Title for Media Transcripts: Added a global title field for setting the title of a media transcript. Once set, the transcript title is now clearly differentiated from the transcript text in the pop-up. Set a global title in Course Settings > Globals > Media > Transcript Popup Title.
- Updated Subtitle and Audio Description icons and labels: Changed the default tooltip text and icons used to indicate the current state for video subtitles or audio description. This text can be customized in Course Settings > Globals > Media
- Flip Card Components Keyboard Operability: Flip Card Components can now be toggled by pressing the spacebar on the learner’s keyboard.
Learn more about Accessibility in Evolve.
Improved Password Security (Intellum Evolve - Update)
Evolve passwords just got stronger. Now, when an Evolve user updates their password or creates a new password, it must meet the following requirements:
Be at least 12 characters long (increased from 10)
Not appear on the forbidden password list (passwords commonly known to be security risks).
In addition, we have removed prior complexity restrictions that limited which characters could be used in a password.
Learn more about updating passwords in Evolve.
Accessibility Improvements (Intellum Social - Maintenance)
As part of our ongoing commitment to Accessibility, we have released the following updates:
- Social Groups “Sort By” select: Replaced ARIA label with element containing dropdown menu options.
March 19
Accessibility Improvements (Intellum Platform - Maintenance)
As part of our ongoing commitment to Accessibility, we have released the following updates:
History Page Filter now closes: On the learner-view History page, the keyboard can be used to navigate to and open the dropdown for the Filter options. It now closes when the user navigates away from it.
View All links on home page: The heading of the section containing the View All link now has an id whose value matches the value of the link’s aria-described by attribute.
Profile Page button contrast: Against either a dark or light background image, the borders of the Topics Followed and User Setting buttons now have at least a 3:1 color contrast.
Ratings and Reviews fully accessible: Focus is returned to the ratings stars after the review modal is closed.
Association of Current Password label in Reset Password form: the html label for the Current Password input now points correctly to current_password
Matching and Sequence Questions: improved accessibility for these two assessment questions
Additional Accessibility items coming over the next several weeks as we continue to improve the Platform experience for all users.
Learn more about Accessibility and the Intellum Platform.
Accessibility Improvements (Intellum Social - Maintenance)
As part of our ongoing commitment to Accessibility, we have released the following updates:
- Social Groups member access select: ARIA label is appropriately applied
March 12
Default ARIA Labeling for Buttons Updated (Intellum Evolve - Maintenance)
The default behavior for ARIA labels on buttons has been updated to match accessibility best practices. Now, any button that has ‘Button Text’ set by Evolve defaults (ex: “Submit” or “Reset”) has no default ARIA label.
The ARIA labels for buttons can be set manually by going to Course Settings > Globals > Buttons.
March 5
Video on iPhone Now Plays Inline (Intellum Evolve - Feature)
When a learner accesses an Evolve course using an iPhone and Safari’s mobile browser, videos now begin playing inline.
This matches the behavior of other video players such as YouTube, Vimeo and Brightcove, and gives a more seamless viewing experience for the learner.
February 27
Automated Learning Objectives (Intellum Platform - Labs)
Learning Objectives on Paths and Activities let you connect learner engagement to concrete goals, enhancing both motivation and the effectiveness of the learning experience.
Now, you can automatically generate those Learning Objectives with just a click.
February 20
Minor Updates (All Platforms - Maintenance)
Various minor improvements to ensure Intellum continues to provide the best possible experience.
February 13
Accessibility Improvements (Intellum Platform - Maintenance)
As part of our ongoing commitment to Accessibility, we have released the following updates:
Correctly handle Matching Assessment Questions and Sequence Questions using keyboard navigation.
Provide a way for assistive technologies to present valid inputs when a user has an error on a form field.
February 6
Minor Updates (All Platforms - Maintenance)
Various minor improvements to ensure Intellum continues to provide the best possible experience.
January 30
Learning Objectives (Intellum Platform - Feature)
Learning Objectives are the heart of good instructional design, organizing content, providing a framework for learners to approach new concepts, and connecting engagement with learning outcomes in ways that can be measured and improved.
They serve as a roadmap for educators to tailor their teaching methods and materials effectively, ensuring that each element of the course contributes to these objectives.
Clear learning objectives speed up the acquisition and practical application of learner knowledge, enhancing both motivation and the effectiveness of the learning experience.
Manually add learning objectives for a Path or Activity.
Learners see the learning objectives on the overview of the Path or Activity.
Learn more about Learning Objectives.
Honorlock With Webex (Intellum Platform - Feature)
Administrators and facilitators can now create scheduled Honorlock assessments that include a mandatory WebEx Meeting with a proctor for verifying the identity of the learner taking the exam.
Once the proctor has verified the student’s identity, the student is able to launch the Honorlock assessment and proceed as before, with WebEx remaining open during the exam. This additional layer of security gives clients extra assurance that only verified learners are taking assessments.
January 23
Minor Updates (All Platforms - Maintenance)
Various minor improvements to ensure Intellum continues to provide the best possible experience.
January 16
Minor Updates (All Platforms - Maintenance)
Various minor improvements to ensure Intellum continues to provide the best possible experience.
January 9
Accessibility Improvements (Intellum Platform - Maintenance)
As part of our ongoing commitment to Accessibility, we have released the following updates:
Event session action buttons now have distinct accessible text.
Icon navigation items are now accessible.
Rating and Reviews Modal on courses is now accessible before the course is completed.
Additional Accessibility items coming over the next several weeks as we continue to improve the Platform experience for all users.