Letter Log History & Reports

Letters are platform-generated emails that let you communicate with your users. As an admin, you can easily review the letters sent to a learner.

You can check that in one of three ways:

• View a learner's letter log history

• Run a letter log report

• Visit the system log to see which letters have been sent, when, and to whom

This article walks you through accessing the related logs and reports.

Access a user's letter log history

To view a user's Letter Log History:

1. Navigate to Users in the Admin menu.
2. Select the desired user and click the Edit button.
3. Click the Properties tab at the top of the user page.
4. Scroll down to the Maintenance section in Properties.
5. Click Letter log history.

A Letter log history gives you a list of all letters sent to a user. The Letter Name, Letter Type, Activity for which the letter was sent, and Date Sent are all displayed on this page.

You can also run a Letter Log report from the Reports tab to collect more in-depth data about letters sent to users.

Running a  Letter Log Report

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