Letter Log History & Reports
Outline
Letters are platform-generated emails that let you communicate with your users. As an admin, you can easily review the letters sent to a learner.
You can check that in one of three ways:
View a learner's letter log history
Run a letter log report
Visit the system log to see which letters have been sent, when, and to whom
This article walks you through accessing a learner's letter log history.
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Access a user's letter log history
To view a user's Letter Log History:
![](https://cdn.exceedlms.com/uploads/resource_images/targets/1557029/page_large/letterlog071520.png?Policy=eyJTdGF0ZW1lbnQiOlt7IlJlc291cmNlIjoiaHR0cHM6Ly9jZG4uZXhjZWVkbG1zLmNvbS91cGxvYWRzL3Jlc291cmNlX2ltYWdlcy90YXJnZXRzLzE1NTcwMjkvcGFnZV9sYXJnZS9sZXR0ZXJsb2cwNzE1MjAucG5nIiwiQ29uZGl0aW9uIjp7IkRhdGVMZXNzVGhhbiI6eyJBV1M6RXBvY2hUaW1lIjoxNzIyMDM5MDM0fX19XX0_&Signature=N-j1OU9erbwEMSNpD08APKi8WDMK45ClwPrAZ96qPbqdB91J-uxXiCkKC1bGF2KOef3XN23hhQ5AIn1K8t2gE~cOETe2pUICFFVWAplwHHAhiOo0erYVhW9hJa1-9h3GVtgerUJfldXMkROMwwHPkd~ePrzP2wgcvjkEwjdUi6KWodERvKc~THcVYR5V-cgX4l9MpHCBuV0mgyHa4sUxIB4QcGi4DnEGDAjYA0B0lQ2N09mElkxOZt-TKA7TID~csayQBZaE3RgvwYWhoVut8hZHHgQXihV817s9VNUz5CJDTDsMKUoOFdAdt8MydKgH7PXQk-7OMSq~vJibCH2wPw__&Key-Pair-Id=APKAJINUZDMKZJI5I6DA)
- Navigate to the Properties page of any user.
- Scroll to find the Maintenance section in Properties.
- Click Letter log history.
A Letter log history gives you a list of all letters sent to a user. The Letter Name, Letter Type, Activity for which the letter was sent, and Date Sent are all displayed on this page.
You can also run a Letter Log report from the Reports tab to collect more in-depth data about letters sent to users.
![](https://cdn.exceedlms.com/uploads/resource_images/targets/1557281/page_regular/hr2.jpeg?Policy=eyJTdGF0ZW1lbnQiOlt7IlJlc291cmNlIjoiaHR0cHM6Ly9jZG4uZXhjZWVkbG1zLmNvbS91cGxvYWRzL3Jlc291cmNlX2ltYWdlcy90YXJnZXRzLzE1NTcyODEvcGFnZV9yZWd1bGFyL2hyMi5qcGVnIiwiQ29uZGl0aW9uIjp7IkRhdGVMZXNzVGhhbiI6eyJBV1M6RXBvY2hUaW1lIjoxNzIyMDM5MDM0fX19XX0_&Signature=RGsfsxrFvKuuuArvhwDDHtj3Axkr2Ng088oZVpG9yF~JBecC3NpZ6rItpRoRvgcKB4MyvaAb14TEBHw0V6W7YEjYw-I5ozNZGC8-MYoGmz8Do1TpBR9C9Z5B3yDQ7RZRmN2~J2hr1oEKdyqL0UYpMONO0ivgpECtkVrZ-G-LqDc2lzoEn49-JKdB3cxucV4hEgnzdhkqHCAuTiP4Kl~xKgcNoBvzc~z5rghVyff6DlQ2jZw3Kn2PHy690D6SdgX6fznuWc5UDloHk6AGlh10vvEKjTqd-Vxvhto2CpSXsoXjIPnet51ScH6zGoR3xzTDF59WMQNSDmNTmvRFKmbcJg__&Key-Pair-Id=APKAJINUZDMKZJI5I6DA)
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