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Custom Domains let you use your own domain (URL) to point learners to your learning site on the Intellum platform.

This article gives an overview of the requirements for setting up a custom domain with Intellum.

Things to note:

  • Use of a custom domain is an add-on service, please contact your

     Customer Success Manager or an Intellum representative for further information and pricing.

  • Use of a custom domain prevents users from accessing your learning site via the Exceed mobile app. However, users can access your learning site through a mobile browser.

Requirements for custom domain set up

Target your audiences with a Custom Domain that points learners to the Intellum platform

To use a custom domain with the Intellum Platform, we require the following items for set up:

  • You must own the domain you would like to use.
  • A DNS entry added to point the custom domain to our load balancer. Please contact your customer success manager or an Intellum representative to request further details as to where to point DNS.

Note: A custom domain can only be used with your Production environment. Staging and Release environments still use an Intellum owned domain.

A note on SSL certificates

Intellum will generate an SSL certificate on your behalf, so there is no need to transfer an SSL certificate of your own. You will need to add a DNS CNAME record to validate the certificate. As a note, the certificate provided by Intellum is generated and hosted in AWS (Amazon Web Services).

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