Insights: Data Dashboards

Intellum’s Insights offers a strategic view into how your broader initiatives and individual pieces of content are performing.

Insights helps you…

• Capture the performance of your initiatives through visual data dashboards.

• Leverage various data points, including acquisition, engagement, completions, ratings, and more.

• Discover common Search queries and how well they’re converting.

• Filter your data dashboards by Audience (Group), Topic, and Time.

• Iterate and improve your learning initiatives based on dynamic data.

With Insights, Intellum’s Reporting feature has a refreshed and more organized dashboard. Read on to explore how Insights will support your programs!

Is Insights a paid add-on?

Yes, Insights is a paid add-on to the Intellum Platform.

Please connect with your Account Manager to learn more about getting started with Insights.

What are the benefits of Insights?

Not everyone has a dedicated data analyst team. Intellum’s Insights does the heavy lifting for your learning program managers, LMS admins, and instructional designers looking for actionable data.

Here are several benefits of the Insights module:

Get the big picture

When you build an Initiative on Intellum, you add related content and Groups. Once created, Insights tracks this targeted data, giving you a birds-eye view of how the initiative is performing:

Filter your data

Once you create an Initiative, Insights can break your data down using a variety of filters:

• Audiences: Any combo of Groups on the Intellum Platform.

• Topics: Topics you’ve assigned to this Initiative reflect the content being tracked.

• Time: Review data from a range of times.

You can multi-select filters. For example, if you want to see data on multiple audiences, like an employee Group and a customer Group, you can select those under the Audiences tab to see the data.

View Global Insights for Search

Be proactive with your content by tracking your learners’ most common questions and pain points with the new global Search dashboard:

This dashboard shows your total searches, how many unique users have searched, and your conversion rate (the percentage of learners clicking into a search result).

Beneath the top-level data, the global Search dashboard lists your top searches and their conversion rates. You can reorder the data, filter it by Time, and download the full results for any part of the dashboard:

Evaluate and Iterate

Identify effective learning content and those in need of improvement. Insights captures your most abandoned, bounced, and failed pieces of content:

Rather than having to investigate each piece of content, Insights gives you the power to identify macro-level trends and then drill down to individual courses or pieces of content.

You can access Insights for a single activity or learning path by clicking on “Insights” when editing any content:

Once you identify underperforming learning content or disengaged audiences, your team will be able to iterate on content for your learners.

What is “Initiatives” on the platform?

There’s also a related module, Initiatives, which is included on the Intellum Platform.

The Initiatives module helps you build and track learning initiatives like onboarding and certification pathways. This is included for all Intellum Platform clients. Admins can access “Initiatives” anytime from the Amin panel within Intellum:

To learn more about creating Initiatives on the Intellum Platform, check out this article:

How does Insights capture all this learner data?

Insights uses the Intellum Analytics Tracker. It allows the Intellum Platform to present raw learner data on the Insights dashboards. It’s a JavaScript-based tracker which resides within the platform to collect learner data, including:

Standard Learner Data

• Page views

• Completions

• Time on page

• Link click conversion

• Timestamps

Expanded Learner Data

• Events

• Evolve Authoring interactions

• E-commerce

• Intellum Social: Groups, Chat, and Community

• Mobile app use

How does Insights impact the learner?

The learner experience on the platform will not change.

But, they will see an improvement in your learning content as you examine and iterate on your programs based on the actionable data of Insights.

Learn more

Dive deeper into Insights and data here:

Summary

That's it! You've explored how Insights can help you…

• Capture the performance of your initiatives through visual data dashboards.

• Leverage various data points, including acquisition, engagement, completions, ratings, and more.

• Discover the common Search queries and how well they’re converting.

• Filter your data dashboards by Audience (Group), Topic, and Time.

• Iterate and improve your learning initiatives based on dynamic data.

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